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2. 如何写投诉信的结尾
1) I sincerely hope that you will look into the matterseriously and proper measures should be taken to prevent such an incidenthappening again.我真诚地希望你能认真调查这件事情，以及采取恰当的措施防止类似事件再次发生。
2) I would appreciate it very muchif you could take measures to solve the problem as soon as possible.你若能尽快采取措施处理这个问题，我将感激不尽。
3) I would like to have this matter settled by the endof this month.  我希望这个问题能在这个月底之前得以解决。
4) We trust that you will now consider this matterseriously and make an effort to prevent the recurrence of this kind.  我相信您能认真考虑这件事情，并且尽力阻止这类事情的发生。
5) Thank you for your time and kind consideration.  感谢你花时间考虑这件事情。
6) I hope you will give due attention to this matter.  我希望你能对此事予以适当的重视。
7) It would be highly appreciated if you could...  如果你能...我将不胜感激。
8) I could not be more satisfied if you can kindly...  如果你能和善地...我将十分满意。
9) I am really annoyed about it. I have great faiththat you will take my complaints seriously.  我真的对这件事很恼火，我相信你一定能严肃处理的。
10) I do hope someone will take effective measures todeal with this matter.  我真诚的希望有人能采取有效的措施解决这个问题。
11) I sincerely hope you can better your service andthat mistake won’t arise again in the future.  我真诚的希望你能改进你们的服务并且此类错误将来不会再出现。